Stake app Terms and Conditions — Full English Version

Welcome to stake app. The terms and conditions on this page apply to the use of the stake app website and mobile application. By registering on stake app or using any of its services, you are confirming that you have read and agreed to these terms and conditions in full.

These terms and conditions have been written in English for users in Bangladesh to ensure clarity and easy understanding. If any part is unclear, please reach out to our support team.

1. Eligibility and age requirements

To register an account and use stake app's services, the following conditions must be met:

• You must be 18 years of age or older.
• You must reside in a country or region where online betting is not prohibited by law.
• You must not have any previously banned or permanently closed account on stake app.
• You are opening an account in your own name and are not operating it on behalf of anyone else.
• You are of sound mind and capable of making your own decisions.

Stake app may request a government-issued ID at any time to verify your age or identity. Failure to provide the required information may result in a temporary or permanent account suspension.

2. Account Registration & Security

Each person may hold only one account on stake app. Attempting to open multiple accounts may result in all accounts being closed and any funds being forfeited.

• All information provided at the time of registration must be accurate and truthful.
• Keeping your password secure is your responsibility. Never share your password with anyone.
• If you notice any suspicious activity on your account, contact stake app support immediately.
• To update the mobile number or email address linked to your account, please contact our support team for assistance.
• Stake app is not liable for any losses resulting from unauthorized third-party access.

Stake app will never ask for your password or payment details via email, phone, or message. If you receive any such request, treat it as a scam and report it to us immediately.

3. Payment & Transaction Policy

Stake app uses mobile banking methods available in Bangladesh for deposits and withdrawals. The following payment rules must be followed:

• Only use a mobile banking account registered in your own name for deposits.
• Payments from accounts registered in someone else's name are not permitted and any such transactions will be cancelled.
• Minimum deposit and withdrawal amounts are subject to change. For the latest figures, check the stake app app or website.
• For suspicious transactions, stake app may request additional information for verification purposes.
• Accounts will be suspended immediately if money laundering or fraudulent activity is suspected.
• Transaction processing times may vary depending on the payment provider.

Stake app does not impose any hidden charges on transactions. However, your mobile banking provider may apply their own fees, which are outside of stake app's control.

4. Bonuses & Promotional Offers

Stake app regularly offers a variety of bonuses and promotional offers. These offers come with specific terms that all users must follow:

• Each bonus offer has its own wagering requirement, which is specified in the offer details.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the required wagering amount has been completed.
• Attempting to claim the same bonus more than once may result in account closure.
• Bonuses may only be valid for specific games or markets.
• Stake app reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to claim bonuses through fraudulent means will result in the bonus being forfeited.

5. Betting Rules

The following rules apply to all betting on stake app. These terms and conditions cover Sports Betting, live betting, and all casino games equally:

• Once a bet is confirmed, it cannot be cancelled — always double-check all details before placing your bet.
• Stake app reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• If a match is abandoned or postponed, bets will be settled in accordance with stake app's policy.
• If there is evidence of match fixing or irregularities in an event, the related bets may be voided.
• Odds change fast in live betting — a bet is not considered confirmed until the odds are locked in.
• Maximum bet amounts may vary by event and market.

Stake app is committed to fair and transparent betting. Odds are set without bias, and every outcome is independently verifiable.

6. Withdrawal Policy

Stake app is committed to ensuring withdrawals are fast and secure. The following conditions apply:

• Withdrawals can only be made using the same payment method that was used for the deposit.
• Large withdrawals may be held pending completion of KYC (Know Your Customer) verification.
• Winnings from bonuses cannot be withdrawn until the wagering requirements have been met.
• Typically, 98% of withdrawals are completed within 2 hours, though verification may take additional time.
• Stake app reserves the right to temporarily hold withdrawals in cases of suspicious transactions.

7. Responsible Gaming

Stake app believes betting is a form of entertainment, not a source of income. We want every user to play responsibly and in good health. As part of these terms and conditions, stake app offers the following:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limit.
• Betting limits: You can set your own limit on how much you bet within any given period.
• Cooling-Off Period: If you need a short break from betting, you can temporarily lock your account.
• Self-exclusion: If you wish to stop betting permanently, you may submit a request to close your account for good.
• Reality check: You will receive regular reminders showing how long you have been playing.

Betting addiction is a serious issue. If you feel you are losing control over your gambling, do not wait — seek help now. To find out more, visit our Responsible Play View page.

8. Code of Conduct & Prohibited Activities

To maintain a fair and safe environment for all users on stake app, the following activities are strictly prohibited:

• Creating multiple accounts to claim bonuses or offers more than once.
• Using bots or automated software to place bets.
• Attempting to hack or steal another user's account credentials.
• Exploiting any technical flaw or vulnerability in the stake app system.
• Using the platform for money laundering or any other illegal financial activity.
• Engaging in harassment or abusive behaviour toward other users.
• Operating an account using a false identity or fraudulent information.

Stake app reserves the right to suspend or close an account and forfeit any balance without prior notice if these terms and conditions are violated.

9. Account Closure & Suspension

Stake app may close or suspend your account in the following circumstances:

• If there is evidence of a violation of the terms and conditions.
• If there is suspicion of fraudulent or illegal activity.
• If your account has been inactive for an extended period (typically 12 months).
• Upon submitting a self-exclusion request.
• If directed by a court or regulatory authority.

You may also request to close your account at any time. Any remaining balance will be returned after verification, though bonus balances will be forfeited.

10. Changes to Terms and Conditions

Stake app reserves the right to update these terms and conditions at any time. Users will be notified of any significant changes via email or in-app notification.

• Updated terms take effect from the date they are published.
• Continued use of stake app after updated terms are published will be considered acceptance of the new terms.
• If you do not agree to the updated terms, you may request to close your account.
• Check the "Last Updated" date at the top of this page to confirm you are viewing the latest version.

Our support team is always on hand for any questions about stake app's terms and conditions. Reach us via live chat or email for assistance in Bengali.